
Secure access
Patient portal
Your secure online space for forms, appointments, payments and telehealth visits, available any time.
What you can do in the portal
Everything in one secure place, so you spend less time on paperwork and phone calls.
Complete your forms
Fill in intake paperwork, questionnaires and consent forms before your visit, so your appointment time is spent on your care.
Manage appointments
See your upcoming appointments and request a new time with your provider.
Pay your balance
View statements and pay your copay or balance online by card, at any time.
Join telehealth visits
Start your secure video appointment from the portal, from your computer, tablet or phone.
First time? Getting started
Watch for your invitation
When you become a patient, we email you an invitation to the portal from TherapyNotes, our secure records system.
Create your password
Open the link in the email and set up your account. Check your spam folder if you don't see it.
Log in any time
Use the Log in button on this page. Bookmark it for next time.
Need help?
- I forgot my password.
- Click “Forgot password” on the portal login screen and follow the email instructions.
- I never received an invitation.
- Check your spam or junk folder first. If it isn't there, contact our office and we'll send a new one.
- Is the portal secure?
- Yes. The portal is provided by TherapyNotes, a HIPAA-compliant system, and your information is encrypted. Please use the portal rather than regular email for anything about your health.
- Can I use it on my phone?
- Yes. The portal works in the web browser on phones, tablets and computers. There's no app to download.
Still stuck? Call 616-988-3422 or email admin@smartmindspsychiatry.com. Not a patient yet? Request an appointment.
